Welcome to the latest issue of Straight Talking. We hope you find it a quick and easy way to keep abreast of current marketing practice, news and events.
	Marketing updates  B2B 'do not call' regime arrives  Twelve tips for optimizing your phone-based marketing  Don't let Data Protection breaches cost you money  Why now is the time to invest in a web content management  system
	Dates for your diary Three in one!  16 – 16 September, NEC, Birmingham Total Motivation Show  21 – 22 September, Olympia, London Call Centre Expo 2004  29 – 30 September, Kensington, London Marketing Direct Forum  4 – 6 October, Regency Park Hotel, Berkshire, UK Growing your own business  8 – 9 October, Commonwealth Club, London Insight 2004  26 – 27 October, Earls Court, London